Privacy Policy

FuturoStack (“FuturoStack”, “we”, “us” or “our”) respects your privacy and is committed to handling personal data responsibly.

This Privacy Policy explains how we collect, use, disclose, store and protect personal data when you visit our website, contact us, enquire about our services, or otherwise interact with FuturoStack.

This Policy is intended to be read in accordance with applicable data protection laws, including the Singapore Personal Data Protection Act 2012 (“PDPA”).

1. Who We Are

FuturoStack provides technology, artificial intelligence, software development, automation, digital transformation and related consulting services.

For privacy-related enquiries, you may contact us at:

FuturoStack
30 Cecil St, #14-03 Prudential Tower
Singapore 049712

Email: hello@futurostack.com
Telephone: +65 8081 1567

2. Personal Data We May Collect

Depending on how you interact with us, we may collect information including:

• your name;

• company or organisation name;

• job title or professional information;

• email address;

• telephone number;

• information contained in enquiries, messages or correspondence you send to us;

• information you provide when requesting a consultation, proposal, demonstration or other service;

• information you provide in connection with a business relationship or potential project;

• website usage information, such as pages viewed, referring pages, approximate location, browser type, device information and IP address; and

• other information that you voluntarily provide to us.

We generally ask that you do not submit sensitive or confidential personal information through general website enquiry forms unless it is necessary for your request.

3. How We Collect Personal Data

We may collect personal data when you:

• visit or use our website;

• complete a contact or enquiry form;

• contact us by email, telephone or another communication channel;

• request information about our services;

• engage us or discuss a potential project with us;

• subscribe to communications from us;

• attend an event, meeting or consultation involving FuturoStack; or

• otherwise provide information to us voluntarily.

We may also receive business contact information from publicly available sources, referrals, business partners or third-party platforms where permitted by applicable law.

4. How We Use Personal Data

We may collect, use and process personal data for purposes including:

• responding to enquiries and requests;

• communicating with you;

• evaluating potential projects and business opportunities;

• preparing proposals, quotations or agreements;

• providing and improving our services;

• managing client and business relationships;

• providing customer or technical support;

• operating, maintaining, securing and improving our website;

• understanding how visitors interact with our website;

• preventing fraud, misuse, security incidents or other unlawful activities;

• complying with legal, regulatory, accounting and administrative requirements;

• establishing, exercising or defending legal rights; and

• sending relevant business or marketing communications where you have consented to receive them or where otherwise permitted by applicable law.

We will not use personal data for purposes that are materially different from those for which it was collected without obtaining any consent required by applicable law.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve performance and measure the effectiveness of our content.

These technologies may include:

• essential cookies necessary for the website to function;

• analytics technologies that help us understand website usage; and

• preference or functionality cookies.

Where required, you may be given options to manage non-essential cookies.

You can also configure your browser to block or delete cookies. However, disabling certain cookies may affect website functionality.

As our website and technology providers change over time, the specific cookies and analytics services used may also change.

6. Disclosure of Personal Data

We may disclose personal data where reasonably necessary to:

• technology, hosting, cloud infrastructure and website service providers;

• analytics and communications service providers;

• professional advisers, including lawyers, accountants and auditors;

• contractors or service providers supporting FuturoStack;

• affiliated entities or business partners where necessary for a project or requested service;

• government authorities, regulators, courts or law-enforcement bodies where required or permitted by law; or

• a purchaser, investor or successor organisation in connection with a merger, acquisition, restructuring, financing or sale of all or part of our business.

We do not sell personal data to third parties.

Where service providers process personal data on our behalf, we take reasonable steps to ensure that the information is handled appropriately and for authorised purposes.

7. International Transfers

Some of our technology, cloud or service providers may process or store information outside Singapore.

Where personal data is transferred outside Singapore, we will take reasonable steps, as required by applicable law, to ensure that the transferred personal data receives a standard of protection comparable to that required under the PDPA.

8. Data Retention

We retain personal data only for as long as reasonably necessary to fulfil the purposes for which it was collected, to maintain legitimate business records, or to satisfy legal, contractual, accounting or regulatory requirements.

When personal data is no longer required for those purposes, we will take reasonable steps to delete, anonymise or otherwise securely dispose of it.

9. Security

We use reasonable administrative, organisational and technical measures designed to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, loss or disposal.

However, no electronic transmission, internet service or storage system can be guaranteed to be completely secure. You should therefore take appropriate precautions when transmitting information online.

10. Access and Correction

Subject to applicable law, you may request:

• access to personal data that we hold about you; or

• correction of inaccurate or incomplete personal data that we hold about you.

To make a request, contact us at hello@futurostack.com.

We may need to verify your identity before processing a request and may apply any exceptions or procedures permitted by applicable law.

11. Withdrawal of Consent

Where we rely on your consent to collect, use or disclose personal data, you may withdraw that consent by contacting us at hello@futurostack.com.

Withdrawal of consent will not affect processing that occurred before the withdrawal became effective.

Depending on the information concerned, withdrawing consent may affect our ability to provide certain services or respond to certain requests. Where relevant, we will explain the likely consequences to you.

12. Marketing Communications

If you receive marketing communications from FuturoStack, you may ask us to stop sending them by:

• using an unsubscribe option provided in the communication, where available; or

• contacting hello@futurostack.com.

We may continue sending non-marketing communications that are necessary for an existing business relationship, transaction or service.

13. Third-Party Websites

Our website may contain links to websites, platforms or services operated by third parties.

We are not responsible for the privacy practices, security or content of third-party websites. You should review their privacy policies before providing personal information to them.

14. Children's Privacy

Our website and services are primarily intended for businesses and professionals and are not directed at children.

We do not knowingly seek to collect personal data from children through our website. If you believe that a child has provided personal data to us without appropriate authorisation, please contact us so that we can review the matter.

15. Data Breaches

If a data security incident involving personal data occurs, we will investigate and respond to the incident and, where required by applicable law, notify affected individuals and/or the relevant authorities.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, technologies, business practices or legal requirements.

The latest version will be published on this website together with the date on which it was last updated.

Your continued use of the website after an updated Privacy Policy is published will be subject to the updated Policy to the extent permitted by applicable law.

17. Contact Us

If you have questions, requests, complaints or concerns regarding this Privacy Policy or how FuturoStack handles personal data, please contact:

Data Protection Contact
FuturoStack
30 Cecil St, #14-03 Prudential Tower
Singapore 049712

Email: hello@futurostack.com
Telephone: +65 8081 1567